Shipping and returns
ORDER CONFIRMATION
After payment has been processed, an order confirmation email will be sent to the email listed at the time of checkout. Once the email confirmation has been sent, your order will begin to be processed.
PROCESSING TIME
The order processing time might take up to 48 business hours*. Processing includes checking, packing, and sending your orders to the (post-office). After all these procedures, the tracking number will be provided to you via email.
SHIPPING TIME
Once your order has been processed, delivery usually takes between 4 and 9 business days, depending on your location.
We are an international brand with warehouses serving the United States, Canada, Australia, and the United Kingdom. Whenever possible, your order will be shipped from the warehouse closest to you to ensure faster delivery.
In the unlikely event that your nearest warehouse is out of stock, your order may be shipped internationally from another of our warehouses. There is no need to worry, this will not affect your order, and you will not be charged any additional shipping or customs fees.
SHIPPING & REFUNDS & EXCHANGES
Your satisfaction and well-being are our highest priorities. If, for any reason, Dyzzle does not provide you with the results you were hoping for, you can request within 60 days, your money back with.
We offer a full 100% refund, and you will not be required to pay any return shipping costs.
The process is simple:
Contact us at support@dyzzle.com and provide your order number, confirming that you would like to request a refund. Our customer support team will then send you a prepaid return barcode.
Simply take the barcode and the product to your nearest post office or an approved shipping location. The carrier will handle the return shipment to our warehouse at no additional cost to you.
Once the returned product has been received and processed at our warehouse, we will issue your full refund to your original payment method.
OUR RETURN POLICY IS EFFECTIVE FOR 60 DAYS FROM THE DELIVERY OF THE PRODUCT.
If more than 60 days have passed since your order was delivered, unfortunately, we can no longer offer a return or refund. However, your product remains covered by our two-year warranty. If it develops a manufacturing defect or malfunction within this period, you can request an exchange, and we will send you a replacement product.